Customer Support

Customer Support

Real Help, Real Fast. We’ve Got You.

At Vapestudio.pk, customer satisfaction is at the heart of everything we do. Whether you have a question, a concern, or need help with your order, our support team is ready to assist you — quickly and professionally.

💬 How to Reach Us

You can contact our Customer Support team through:

📧 Email: vapestudio.pk@gmail.com
📱 WhatsApp / Call: +92 302 143 7102
🕘 Hours: Monday to Saturday | 10:00 AM – 7:00 PM

We respond to all inquiries within 12–24 hours during working days.

🛍 Need Help With an Order?

We’re happy to assist with:

• Order tracking

• Product availability

• Flavor recommendations

• Returns & exchanges

• Shipping concerns

• Payment issues

Please have your Order Number ready for faster service.

📦 After You Place an Order

Once you’ve placed your order:

1. You’ll receive a confirmation email/SMS

2. We’ll process and ship your order within 1 business day

3. A tracking number will be shared once the package is dispatched

If you don’t receive an update, reach out — we’re on it.

🔁 Return or Exchange?

Please visit our Return & Exchange Policy for full details.
In short: If something arrives wrong or damaged, we’ll fix it. Simple as that.

🔐 Privacy & Security

All communication with our support team is handled with complete confidentiality. Your personal information is protected under our Privacy Policy.

🤝 Our Commitment

We’re not just here to sell — we’re here to serve.
Whether you’re new to vaping or a seasoned enthusiast, we’ll help you find the right product and make sure your experience is smooth from cart to cloud.